A sampling of recent news about the Division of Ratepayer Advocates and its activity.
September 2008
September 24: Multichannel News, a cable industry trade publication, discussed DRA's consumer alert regarding problems with public access channels through AT&T's U-Verse service. View the story here, and DRA's consumer alert here.
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September 14: In the Los Angeles Times, columnist David Lazarus provides a consumer perspective on the AT&T Residential Service Agreement recently sent to AT&T customers. The column provides several references to the Division of Ratepayer Advocates efforts in this area. It notes that "the California Public Utilities Commission's Division of Ratepayer Advocates is preparing to protest an attempt by AT&T to remove numerous services from regulatory scrutiny before they're offered to customers." The column also reports DRA "...staffers recently reviewed AT&T's service agreement and that some believe regulatory action is needed to protect consumers." Read the entire column
August 2008
August 17: David Lazarus, in his Consumer Confidential column in the Los Angeles Times, reports on rate hikes by AT&T and Verizon, and quotes from DRA's July 29, 2008 Report on Rate Increases.