Our statutory mission is to obtain the lowest possible rate for service consistent with reliable and safe service levels. In fulfilling this goal, ORA also advocates for customer and environmental protections.
ORA's website contains useful information on ORA's policy positions and advocacy efforts to protect California customers in the areas of Energy, Water, and Communications regulation related to California's Investor Owned Utilities (IOU). For each of these areas, ORA maintains a portal page that provides an overview of the issues and guides you to ORA's current policy work representing customers. Each issue page will provide you with Background, Policy Positions, Proceeding Status, and additional Resources.
Notice of Name Change
On September 26, 2013 the governor of California signed SB 96, which among other things, changed the name of DRA -- the Division of Ratepayer Advocates to “ORA - the Office of Ratepayer Advocates.”